We observe seven major holidays during the year and are shut down on New Years Day, Memorial Day, Labor Day, July the Fourth, Labor Day, Thanksgiving and Christmas. We have very limited incoming supply from Subaru on and around those holidays. Please expect some delay in order-filling during these times.

As a dealer we have access to all available subaru accessory installation instructions in PDF form, just email us. We do not however have instructions for hard parts.

We can sometimes help you with questions about vehicle problems, codes, general advice, installation or other inquiries we are not mechanics but have some available recourses at our dealership. Some installation notes (for new car accessories) can be obtained at Subaru's home site by clicking through your model and into the accessory area at http://www.subaru.com Also, installation advice for performance parts is available at Subaru's SPT site at http://www.subaru.com/subaru-performance-tuning/index.html 

We are an SPT dealer and offer all of those parts discounted also.

Try this link direct to Kenwood where you can purchase them on-line.  http://www.kenwood.com/

All returned orders are charged a 25% return fee. We will accept returns (minus shipping costs) for upto fourteen days after you receive the order. You will be responsible for the freight coming back also, though we can issue a pickup from our end if it helps. Please understand that this is extra work for us so we'd rather you didn't order at all if you are unsure to begin with. Special order parts and electrical parts are not returnable. If you decide to return parts to us for a refund please be sure to put in a copy of the original receipt and a note explaining the reason.All returns need to be in original box/package and be undamaged and unused. Credit card data is not kept (we destroy it) so we may need to recontact you to issue any credits.

All returns ship to: sp4y, 1 Boston Post Rd, Milford CT 06460 please include a copy of the orig invoice.

Because we are an on-line business it is sometimes hard to stop an order that you have placed on our site. Please take some responsibilty for placing the order and we will work with you to try to stop it if at all possible. Please email us asap and wait for our reply. Remember that once you have placed an order we are working on it as well as others and suddenly cancelling it can cause us some trouble. PLEASE NO PHONE CALLS

Occasionally, we may make a mistake. If this happens you can email us at sales@subarupartsforyou.comwith the order number and date and let us know. We will reply quickly and fix any problem that may have occurred. Any damages can be dealt with case by case, but we will absorb any shipping cost for the error. We may need your assistance in the process and only ask that you help us. We may have to send out a pick up or UPS claim depending on the situation. We cannot be held responsible for any costs that may be incurred due to damage or lost parcels. back to top

If an item on your order is not in-stock we will email you on the next business day to notify you that a part or parts on your order has to special-ordered. We will give you an eta (usually an extra 2-3 business days) and if that part is non-returnable you will be asked to email us a reply to acknowledge. Unfortunately Subaru does not allow dealers to return parts that are special-ordered.

The shopping cart is designed to allow you to build or edit your order. Simply select the items from the listings that you want to order and fill your cart. When you are finished you can either checkout or look up freight charges (see faq What are the shipping charges?)  After you choose to checkout continue to fill out all the necessary info then submit the order. The next thing you should see is a copy of your receipt. Please keep this and refer to it. We can only process orders in this manner and cannot take "phone-orders". We do not use "real-time" charges meaning the order you submit is actually an email order that we receive from cart manager and we process in-house at our private store in CT. We also are able to create a custom link for any item or items you would like to buy, please email us for details.

All orders placed on the site are the property of our store and are binding.

All of the parts we sell are new genuine Subaru parts except a few odd parts found in the clothes winter items and car care products. We do have a few after-market listings on expensive items and they all are clearly marked as such. Our hard parts and accessories are all exclusively found at Subaru of America or Subaru of New England. Subaru as a parent manufacturer is a division of Fuji Heavy Industries from Japan.

We are a large dealer in Connecticut that is heavy weighted toward wholesale parts at all levels.

We cannot ship large body parts currently like fenders, bumpers etc...in the past we had too many damage problems with carriers and some of the parts are beyond UPS oversize and therefore are far too expensive to try and ship. If you are near to Milford CT and would be able to pick up the parts we can quote you wholesale prices (plus tax). Please include a VIN# and the most detail you can give us.

All returns must be sent to subarupartsforyou, 1 boston post rd Milford CT 06460. We do not require RA numbers, but do include a copy of the original packing slip.

We will accept returns (minus shipping costs) for upto fourteen days after you receive the order. You will be responsible for the freight coming back also, though we can issue a pickup from our end if it helps. Please understand that this is extra work for us so we'd rather you didn't order at all if you are unsure to begin with. Special order parts and electrical parts are not returnable. All accepted returned orders are charged a 25% return fee. If you decide to return parts to us for a refund please be sure to put in a copy of the original receipt and a note explaining the reason.Credit card data is not kept (we destroy it) so we may need to recontact you to issue any credits. Under no circumstances is it okay to call your credit card company and stop payment on any submitted order at any time. The correct way to proceed in the case of a dispute is to email us so we may work it out.

Our website is an entirely seperate business from the dealership we also own.
The site is designed as a "do-it-yourself" type of
business where we can offer a discount to someone who can navigate the web to buy his or her own parts. The idea behind it is to allow someone to do all of his or her own  legwork  thereby lowering the cost. Our dealership Parts Department  uses Subaru's suggested retail pricing (like all other subaru dealerships).
We do not hide who we are on the web because we feel it is reasonable to operate a "wholesale" site and a dealership
Please do not expect the prices at the dealership to be
the same as on this website.
Our Parts Department will gladly work with you or advise you
in regards to all discounts available to you.

We do offer performance parts and are one of few SPT dealers in the U.S. If you are near to Connecticut you can go on the Subaru SPT site  http://www.subaru.com/subaru-performance-tuning/performance-parts.html

and enter your zip code to search us out from there by clicking on the find a dealer tab. They have a nice site that narrows your search by model year and categories, also. We offer those parts at discounted rates (which some other may not). Most of the SPT parts are on our site also under the pull-down categories that begin with SPT. If you are on the national site and jot down the items you want there you can then cross match them on our site and shopping cart easily. We will ship these items as any other order anywhere in the U.S. Canada or Puerto Rico.

The purchase you make on our site may show up as Dan Perkins Subaru or Perkins Subaru

In order to stop some credit card fraud attempts and protect both our customers and ourselves we cannot honor orders where the shipping address is different unless prearranged. Also, when the order is placed from another location we can see the ip address and a red flag will stop the order. Please email us with any further questions.

When an order is placed on a friday it most likely will not be processed until monday. If the parts are in-stock then the order would ship on that monday afternoon. If we have to get parts to fill the order then we will email you with an eta. If you need to know prior to ordering then please email us as early as possible so that we can estimate a time table for you. Please include all pertinent information like the zip code, VIN # etc..

When you choose UPS 3 day select as the shipping type, it means that when the order is complete and ready to ship it will take 3 business days to travel to you.

We DO NOT imply, promise or state that the parts will arrive in 3 days from the date of the placed order. If you place an order on a Friday it may not ship until Monday and then it would be no more than three business days to arrive.

We've decided to ship to Canada due to many requests. All standard UPS Canadian orders are subject to customs and a COD Customs fee. These fees are out of our control and cannot be calculated in advance and have to paid by the recipients at the time of delivery.

So the only UPS Shipping options to Canada we offer are Worldwide Expedited and Worldwide Express, we are finding that this option is more expensive but seems to bypass the cod fee. On the shopping cart you can click the (Edit Your Billing Information Here) button, and then click the (see rates) button at the top of the next page, simply input your zip code and province to get an approximate cost.

Often when you email us for assistance we may ask for the Vehicle Identification Number (VIN). This number only identifies the specific car (like people have names). The VIN # will allow us to lock-in to the correct part for your car with our subaru computers. Anyone can get your VIN by walking upto your car, it has no value and keeping it secret makes no sense. If you so choose to not provide it anyway we cannot assist you.